Au pair Fabienne "I didn't like the idea of having to work up to 12-14 hours a day. As an 18 year old a lot was expected of me..." Find the solution here
Host mum Raquel "The day of her supposed arrival, 12th September, she sent me an email to pull out - there was no explanation. She just said..." Find the solution here
Au pair Sofia "These evenings are very sociable and fun, well, if you can speak Basque. Because unfortunately that is a whole new language in itself, which has absolutely nothing..." Find the solution here
Host dad Carlos „This girl thought she was on holiday, staying in a hotel. She was only with us for 14 days and spent only two hours a day..." Find the solution here
Host mum Sabine "Our au pair's first experience with a host family was with us, for whom she was our first au pair. You could tell she was homesick. She didn't do a lot at the beginning." Find the solution here
General advice from AuPairWorld: It doesn't always work out from day one! (that in itself is a false expectation :-)) Conflicts arise even in your own families, as they may of course with the new au pair or host family. It's just important to remember that: actively addressing issues is a lot better than trying to avoid them - speak openly about problems and listen to the needs of others' and their points of view. By doing so solutions are often quickly found.
However, if there really is no solution to the problems then one must take the appropriate action and look for a new host family or a new au pair. This is quite legitimate. For unexpected situations during the changeover it may be useful to have a look at our emergency action plan for host families and for au pairs.