Have you forgotten your password? We can help you!

We will send you a link which you can use to create a new password.

For security reasons, we can only send this link to the email address you provided when registering with AuPairWorld.

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Have you sent  your email address but not received any email?

There may be various reasons for this.

Our email did not reach you
  • Could your spam filter have caught it?
  • Is your mailbox full?
  • Sometimes emails arrive after a delay. Look in your mailbox again somewhat later.
We cannot send you an email
Is there an error in your email address?
  • Did you make any typing errors during registration?
  • Did you use a different email address when registering?
  • Did you make any typing errors while using the "forgot your password" function?
You haven't used your profile for some time?
  • For reasons of security and data protection, we delete profiles which have been inactive for a longer period of time.
  • If you have not accessed your profile for more than 6 months, it is likely that it has already been deleted.
  • If your profile has been deleted, you will need to re-register.

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Security question

If you forget your password, you must answer a security question correctly. Only then will it be possible to reset your password and regain access to your profile. Please select a question now and enter an answer for it.

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