Do au pair and host family both need to be Premium Members to get in touch with each other?

No, only one of both parties needs to become a Premium Member.

Au pairs do not need to be Premium Members in order to get in touch with Premium host families, They have access to all functions of the AuPairWorld Messaging System when exchanging contact details. Host families, on the other hand, must purchase any of the Premium options to be able to exchange personal contact details with au pairs and thus arrange the au pair stay.

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